Grabee Loyalty Program Policy

At Grabee.com.bd, we believe in rewarding our loyal customers for their continued support. Our Grabee Loyalty Program is designed to offer exciting rewards and exclusive perks, making your shopping experience even more rewarding. Earn points and redeem them for discounts, free delivery, and special vendor deals!

 

Program Structure
Tier	Point Club
Silver Club	100 Pts
Gold Club	1000 Pts
Platinum Club	3000 Pts

 

How to Earn Loyalty Points?
Shopping (Purchase Order Program)	Referrals Program (Referring Friends)	Writing a Review
Criteria Points Earned Spend 100 BDT Earn 1 point Eligibility Must be logged in and complete the order Exclusions No points for guest checkouts, cancelled, or refunded orders	Action Points Earned Refer a friend who signs up and places their first order Both referrer and referee get points. Reward given once per referred friend Eligibility Referral link must be used for sign-up and purchase	Action Points Earned Submit a product review 1 point per review Eligibility Must be logged in & review must be approved by admin before points are awarded

 

How to Redeem Points?
Discount on Orders	Free Delivery via Points	Vendor Deals Offers
Criteria Points Redeemed Conditions Discount on products 200 points max per order Up to 10% discount per order Eligibility Minimum order value required Points are subject to admin approval	Location Points Required Inside Dhaka 50 points Outside Dhaka 100 points	Offer Type Conditions Special campaigns Valid only during the campaign period

 

Program Conditions

• Registered users only: Points can only be earned by logged-in users. Guest checkouts are not eligible for points.

• Cancelled or refunded orders: No points will be awarded if an order is cancelled or refunded.

• Point expiration: Unused points will expire after a certain period, which is configurable.

• Loyalty program tiers: As you earn more points, you’ll progress through our Silver, Gold, and Platinum Clubs, unlocking more benefits and rewards at each level.

Terms & Modifications

• Grabee reserves the right to modify or terminate the Loyalty Program at any time without prior notice.

• Your continued participation in the program constitutes your acceptance of any changes or updates to these terms.

 

Terms & Modifications

• Grabee reserves the right to modify or terminate the Loyalty Program at any time without prior notice.

• Your continued participation in the program constitutes your acceptance of any changes or updates to these terms.